MEDIA BROADCAST - Solution designer, planner and operator.

Range of services – Hardware:

The necessary hardware components are specified on a per-project basis. Optimised standard systems from well-known manufacturers are used here for the Screen World player and service components. LCD systems from NEC and Samsung are primarily used for the screen devices.

Special features:

• Low noise emission
• High availability
• Optimised case size
• Easy to service
• Long-term product cycl
• Professional manufacturer support.

Economic considerations:

• Attractive volume discounts for large orders
• Logistics costs included
• Warranty.

Range of services – Software:
The software is the key factor for the effective operation of a Digital Signage platform.

Special features of our Screen World software are:

• Multi-format capability
• Online administration
• Intuitive control capability
• Automatic content generation, e.g. via connections to existing CRM systems.

Other essential features:

• Intelligent start-up tools
• Professional manufacturer support
• Attractive license model.

Range of services - Platform operation:
By operating more than 3000 terminals, economically operating other networks is guaranteed.

Special service features are:

• High availability
• Ongoing reporting.

All this is based on:

• Proprietary data and playout centre
• Standardised infrastructure
• Contractually secured manufacturer support
• Extensive administration tools
• Monitoring
• Back-up technologies.

Range of services – Rollout:
A professionally executed rollout process is a critical success factor in Digital Signage projects.

MEDIA BROADCAST services:

• Centralised project management
• Use of experienced project managers
• Flexible customisation to customer parameters
• Timely delivery
• Professional project communication

Tools used:

• MEDIA BROADCAST rollout tool
• MS Project
• Real-time monitoring

Range of services - Service and maintenance:
Service and maintenance are key criteria setting us apart from the competition.

Special service features are:

• Proficient bilingual hotline 24/365
• Monitoring of service level
• Electronic service ticketing
• Standardised replacement parts
• Remote control via automated processes.

All this is based on:

• 40 service centres in Germany
• Approx. 400 of our own service technicians
• Intelligent replacement parts management.

Range of services - Content management:
Content is divided into two areas:
a)    Creation/preparation of media, and
b)    Editorial/administrative functions.    

MEDIA BROADCAST offers content services for category b) via partners.

Core services:

• Central contact person/online editor
• Management of media partners
• Administrative implementation of the playlists.

Other options:

• Brokering creative and design agencies
• Introduction of marketing partners.